Amazon experiments with sellers in a variety of ways and doesn't properly document changes, list or describe new programs, provide eligibility requirements or options for these programs to the sellers they're manipulating or using as a testing ground for services, such as TBYB (Try Before You Buy). At Amazon, as a seller, YOU are an experiment. How is this legal? In the terms of service, Amazon can do whatever they want. I'm surprised they don't include that they own sellers' firstborn children as well since they'd be able to get away with it. To top it off, they have the clunkiest back end / seller portal compared to their insane revenue. It's pitiful and a disgraceful considering they are the largest ecommerce platform and used by over 1/3 of the USA. Can't they be sued? They continue to remain at the forefront of 3rd party ecommerce and are untouchable as far as litigation is concerned. Their word is the final word and sellers have no say-so in any circumstance. Their unethical tactics and bullying have gone on far enough and there should be a massive change within their development, support, management and seller documentation divisions. Legal action is pointless. What will it take to shift America's buying habits away? There's no way to change America's buying habits at this point as they're too lazy and value convenience over all. The average consumer sees none of the problems that sellers experience and Amazon is too ubiquitous. What would it take to fix Amazon? Every department would need to have an EXTREME overhaul of it's processes, documentation, future plans and service clarity. Sellers' voices would need to come first aside from the "constant innovation" that's not even needed. Amazon's Seller Central has become a broken hag with a new wig and fresh makeup. It can only stand for so long before it's blown away or rots from the inside. Can they build enough robots to replace people in time? Can they fix their horrific infrastructure before it implodes? They'd be better off selling all of their real estate and forget trying in my opinion.